This Privacy Policy explains what personal information phjolly collects from Filipino members, how it is used, and the rights you have over your own data. By registering and using the platform, you agree to the practices described here. Please take a moment to read through each section so you know exactly how your information is handled.
When you register for an account on phjolly, we collect personal information that is necessary to verify your identity and provide you with a secure and personalised experience on the platform. This includes your full legal name, date of birth, email address, mobile number, and billing or payment details in Philippine pesos. We also collect information you provide when updating your account profile, contacting our support team, or participating in promotions. In addition, phjolly automatically collects technical data during your use of the platform, such as your IP address, device type, browser version, and session activity. This technical data helps us maintain platform performance, detect suspicious activity, and improve the overall experience for Filipino members.
The personal data collected by phjolly is used exclusively for purposes that are necessary to operate and improve the platform and to fulfil our legal obligations as a service provider in the Philippines. Specifically, your information is used to verify your identity during registration and withdrawal requests, process deposits and withdrawals in PHP, deliver customer support, send account-related notifications, and administer promotions and VIP programme benefits that you have opted into. We may also use aggregated, non-identifiable data for internal analytics to improve platform features and content. phjolly does not use your personal data for automated decision-making that produces legal effects without human review, except where required by applicable anti-fraud or know-your-customer (KYC) regulatory requirements.
phjolly does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with carefully selected service providers who assist in delivering platform functions — such as payment processors, identity verification providers, and technical infrastructure partners — but only to the extent strictly necessary to fulfil their contracted role. All third-party partners engaged by phjolly are contractually bound to maintain the confidentiality and security of your data and are prohibited from using it for any purpose beyond the specific service they provide. In cases where Philippine law or a lawful regulatory order requires disclosure, phjolly will comply fully while taking all reasonable steps to notify you where legally permitted. We will never share your personal data with advertising networks or data brokers.
We retain your personal data for as long as your account remains active and for such additional periods as are required by Philippine law or our licensing obligations. If you close your account, your data will be retained for a minimum period as mandated by applicable financial and gaming regulations before being securely deleted or anonymised. Transaction records, identity verification documents, and communication logs may be retained for longer periods where required for audit, dispute resolution, or regulatory compliance purposes. Once the applicable retention period expires, your data is securely disposed of in a manner that prevents recovery or misuse. Members who wish to enquire about the specific retention period applicable to their data may contact our support team directly.
phjolly uses cookies and similar session technologies to maintain your login state, remember your preferences, and ensure the platform functions correctly across your device. Strictly necessary cookies are activated automatically and cannot be disabled, as they are essential to platform operation. We do not deploy third-party advertising cookies or cross-site tracking technologies on the phjolly platform. When you first access the platform, you will be presented with information about our cookie practices, and you may adjust non-essential cookie preferences through your browser settings at any time. Disabling strictly necessary cookies may affect the functionality of certain platform features, including the ability to log in and place bets.
As a Filipino member, you are entitled to a number of rights under the Data Privacy Act of 2012 and related regulations enforced by the National Privacy Commission. These rights include the right to be informed about how your data is being used, the right to access a copy of the personal data we hold about you, the right to correct inaccurate or incomplete information, the right to object to or restrict certain types of processing, and the right to request the deletion of your data subject to any overriding legal retention obligations. To exercise any of these rights, please contact the phjolly support team with your request and a description of the specific data concerned. We aim to respond to all data rights requests within the timeframes prescribed by Philippine law. phjolly is committed to upholding these rights in full and without unnecessary delay.
phjolly employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, disclosure, or misuse. These include encrypted data transmission using industry-standard protocols, access controls that restrict data to authorised personnel only, regular security assessments, and monitoring systems that detect and respond to unusual account or network activity. We also conduct periodic reviews of our data security practices to ensure they remain appropriate to the level of risk involved in handling member data. While no digital system can guarantee absolute security, phjolly takes all commercially reasonable steps to maintain a secure environment for your information. Members are encouraged to use strong, unique passwords for their accounts and to enable any available account security features.
phjolly may update this Privacy Policy from time to time to reflect changes in platform features, applicable Philippine law, or regulatory guidance. When significant changes are made, we will notify registered members via their account email address or through a prominent notice on the platform prior to the changes taking effect. The effective date of the most recent revision will always be displayed at the top of this page. Continued use of the phjolly platform after a notified update constitutes acceptance of the revised Privacy Policy. We encourage members to review this page periodically to remain informed about how we protect and use their personal data.
A quick summary of the key commitments phjolly makes to every Filipino member.
phjolly does not sell or rent your personal information to any third party. Your data is used solely to operate and improve the platform, process your transactions in PHP, and fulfil regulatory requirements applicable in the Philippines. Third-party service providers who handle your data on our behalf are strictly bound by confidentiality agreements and may not use it for any other purpose.
Under the Data Privacy Act of 2012, Filipino members have the right to access, correct, restrict, and request deletion of personal data held by phjolly. Requests are handled promptly and in accordance with applicable Philippine timelines. If you need to update your account information or make a formal data rights request, our support team is available to assist you through the process.
All data transmitted between your device and the phjolly platform is protected using encrypted connections. Internal access to your personal data is restricted to authorised team members who require it to fulfil their roles. Security reviews are conducted on a regular basis to ensure our practices keep pace with current best standards for protecting member data in the Philippines and beyond.
If you have any questions about this Privacy Policy or would like to exercise your data rights as a Filipino member, please visit our FAQ page for quick answers or register now to access your full account dashboard where you can review and update your personal information at any time.